Contact Us
Describe what's happening with your garage door and where it is, and someone will get back to you about what it needs. A sentence or two is plenty to start. You don't need to know the name of the part that's failed.
While you wait: If there's a chance a spring or cable has broken, leave the door where it is, keep the opener switched off, and keep people clear of it. The spring repair and cable repair pages explain why.
Request Service
Tell us what the door is doing and we'll get back to you to confirm the details.
The most useful things to include
What the door does, or won't do, when you press the button or try it by hand.
Anything you heard or saw when it went wrong: a bang, a snap, a grinding noise, a cable hanging loose.
Where it's stuck: closed, open, or partway.
Single or double door, and roughly how old it is if you know.
Whether a vehicle is shut in the garage.
A photo or short video taken from a safe distance, if you can get one.
For a new door, the width and height of the opening and a photo of the outside of the garage are a good start.
Areas we cover
We serve the main Faribault area — including Medford, Morristown, Northfield, Lonsdale, and nearby communities.
Where we're based
Lyndale Avenue North, Faribault, MN 55021